Terapi.ka
Client Rescheduling

Client Rescheduling

Let clients reschedule appointments without phone calls or messages. Every appointment email notification includes a secure reschedule link — the client selects a new time from your availability, the old appointment is automatically cancelled, and a new one is created. You receive a notification comparing the old and new times. The entire process is secure, transparent, and eliminates unnecessary back-and-forth communication. Ideal for reducing administrative workload and increasing client satisfaction.

Feature overview

Clients reschedule via a secure link in their email
Old appointment automatically cancelled upon rescheduling
Therapist receives a notification comparing old and new times
System respects availability and prevents scheduling conflicts

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Frequently asked questions

Can my therapy clients reschedule their own appointments?

Yes. Clients can reschedule through a link in their confirmation email or via the client portal, choosing a new available time slot that fits their schedule.

Is there a deadline for client rescheduling?

You can configure rescheduling policies in your settings, including minimum notice periods before clients are allowed to change their appointments.

Am I notified when a client reschedules?

Yes. You receive an automatic email notification whenever a client reschedules, and your calendar is updated instantly with the new time.

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